TERMS AND CONDITIONS

The terms and conditions set out below (“Terms” or “Agreement”) along with other policies available on our platform, forms a legally binding agreement between Persons who visit or use the Platform, and/or any third party interacting with Us, directly or indirectly in official capacity or having/intending to have business or commercial relationships with Us, whatsoever (the “Users”, “You” or “Your”) and shall govern your Your use of the application through which the game Underworld Gang Wars is offered to You by Mayhem Studios India Private Limited (“Mayhem Studios”, “Our”, “Us” or “We”).

Introduction

Mayhem Studios is an Indian company incorporated under the Companies Act, 2013, which is engaged in developing video games, AAA title games, development of Intellectual Property for entertainment purpose and running an esports platform and other promotional and interactive features (collectively “Services”) through its website https://underworldgangwars.com/ (“Website”), mobile applications (“Applications”), partner websites, mobile applications and other portals (collectively, the “Platform”).

Underworld Gang Wars comprises the game application, associated media, any application associated with Underworld Gang Wars, printed materials, manuals or any online or electronic documentation, promotional and interactive features, including any copies of such applications or materials developed by Us (collectively referred to as “UGW” or the “Game”). References to UGW or the Game shall also include all rights, title, and interest, including intellectual property rights in and connected to UGW and any and all copies thereof (including but not limited to any derivative works, titles, computer code, themes, objects, characters, character names, stories, dialogs, catch phrases, locations, concepts, artwork, graphics, animation, sounds, musical compositions, audio-visual effects, text, screen displays, methods of operation, moral rights, etc and any related documentation).

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE WEBSITE OR APPLICATION.

Please note that:

  • By registering on, browsing, downloading, using or accessing the Platform and/or game, You confirm that you have read, acknowledged and accepted these Terms. If You do not agree with any part of these Terms of Use or/and Privacy Policy, kindly refrain from using Our services.
  • UGW shall be accessible only by individuals who are aged 18 years or above and residents of India, and are of sound mind. Any User who is “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. is not eligible to enter into these Terms.
  • Your use of this Platform is completely at Your own risk. We disclaim all warranties in relation to the Platform. To understand more please refer to Our Disclaimer section.
  • Any dispute between You and Us will be resolved with Our Governing Law and Dispute Resolution section.
  • We have the sole discretion to determine the terms applicable to You, which may be updated from time to time. It is Our discretion to launch the game in different forms and formats and allow access to You subject to future KYC and other checks and balances that We may adopt from time to time at our discretion. Prior, during the launch of the Game and thereafter, We will release the Code of Conduct, Community Guidelines and other detailed rules which You must agree and accept to, in order to play and access the Game. If You fail to comply with revised Rules of Conduct after the last revision date, it is not Our responsibility to compensate any loss incurred due to lack of awareness.
  • You may not use the Platform in ways stated in Our Restrictions section. You may be liable for distributing false information not officially announced by Us in any manner that is likely to cause confusion to other end users. You will indemnify Us in the event We suffer any losses on account of Your use of Our Platform or Your failure to abide by these Terms.
  • We do not make any promises regarding Your use of or access to the Game. UGW is provided “as is” and “as available” without warranty of any kind (including any implied warranty of merchantability, non-infringement, or fitness for a particular purpose), to the maximum extent permitted by law. Use of the Game is at Your sole risk;
  • These Terms shall be effective unless modified or terminated by Us in writing. We may choose to modify these Terms at any time at our sole discretion. We reserve the right to periodically review, update, change or replace any part of these Terms of Use as We may consider appropriate at Our sole and absolute discretion. Any changes to these Terms will be posted on this page wherever appropriate. The Users must visit this page periodically for updates on the Terms of Use applicable to their use of the Platform. Any Users’ continued usage of the Platform after any such update, change, replacement or modification in the Agreement constitutes their valid consent to such changes.
  • We will not intervene or engage in activities and disputes between and/or among end users in relation to the Game or Platform. We may restrict some or all of the game services if We determine, in its sole discretion, that such unusual or unintended situations hinder enjoyment of the gameplay. If you or a group of users do anything that interferes with or adversely affects any services provided by Us, or that violates the Rules of Conduct, that you will agree to prior to playing the game, We shall, consistent with the terms, terminate the Agreement or restrict service usage.
  • If any provision of these Terms is held to be unenforceable for any reason, such provision shall be amended only to the extent necessary to make it enforceable, and the remaining provisions of these Terms shall remain in full force and effect. When the Terms comes to an end, all of the legal rights, obligations and liabilities that You and We have benefited from, been subject to (or which have accrued over time whilst these Terms have been in force) or which are expressed to continue indefinitely, shall be unaffected by this cessation, and shall continue to apply to such rights, obligations and liabilities indefinitely.
  • This Platform and it’s content is meant for entertainment purposes only, is based in a virtual, simulation environment and we do not intend to hurt the sentiments of any individual, community, sect or religion, etc. or promote violence of any kind. This game, stories, names, characters and incidents portrayed is a work of fiction and any resemblance to any person living or dead is unintended and purely coincidental. No identification with actual persons (living or deceased), places, buildings, and products is intended or should be inferred.

Definitions

“Agreement” shall mean these Terms of Use, the Privacy Policy and any other rules or policies available on the Platform including all other additional or modified terms and conditions and policies in relation to the Platform or any current or future services that may be offered by Us. This Agreement is published in accordance with the Applicable Laws. This Agreement is an electronic record generated by a computer system and does not require any physical or digital signatures.

“Person” shall mean any natural person, limited or unlimited liability company, corporation, partnership (whether limited or unlimited), proprietorship, Hindu undivided family, trust, union, association, government or any agency or political subdivision thereof or any other entity that may be treated as a person under the Applicable Law.

Interpretation

Any reference to the singular includes a reference to the plural and vice versa, and any reference to one gender includes a reference to other gender(s), unless explicitly provided for. Headings and captions are used for convenience only and not for interpretation of the Agreement. Any reference to a natural Person shall, include his/her heirs, executors and permitted assignees and any reference to a juristic Person shall, include its affiliates, successors and permitted assignees, unless repugnant to the context.

Accessing the Platform and services

Our Platform and services are accessible for 24 hours a day throughout the whole year. However, the accessibility is subject to Us stopping the Service, in whole or in part, for any period that we deem appropriate to enable the update or technical maintenance of the Service, or any other action that We determine in Our sole discretion. We may make amendments or restrict access (including cancellation, termination, modification or suspension of Your Account or license) from all or specific Users without notice. Additionally, Our Platform and services may be unavailable depending on geographic location.

Nature and Use of the Platform

You may register on the Platform by approving and agreeing to this Agreement and signing up on the Application, and an account will be created for You (“Account”). Certain services being provided on the Platform may be subject to additional conditions or rules applicable to such offering in that respect (“Special Terms”) . Such Special Terms are deemed to be incorporated herein by reference. Users must agree to these Special Terms before accessing such offerings on the Platform. To the extent that these Terms of Use are inconsistent with Special Terms, the Special Terms shall prevail. You shall access the Platform and create an Account for Your personal use only. You shall not impersonate someone else. By creating an Account or otherwise sharing any Personal Information, such as, after providing a mobile phone number, You represent, warrant, and agree that You are authorized to use the Platform and will abide by the Agreement. We reserve the right to terminate any User’s Account and/or deny access to the Platform if it is brought to Our notice that a particular User has violated the Agreement.

Restrictions on Platform usage

You will not use the Platform, or any content provided thereof:

  • for any purpose that is illegal, unlawful or prohibited by this Agreement or under Applicable Law; or
  • to host, display, upload, modify, publish, transmit, update or share any information that belongs to another Person and to which the User does not have any right to; or
  • or is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging; or
  • is otherwise unlawful in any manner whatsoever; or
  • that harms minors in any way; or
  • or that infringes any patent, trademark, copyright or other proprietary rights; violates any Applicable Law for the time being in force; or
  • that deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; or
  • which impersonates another Person; contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of the Platform or any other computer resource;
  • that threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order, or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation; threatens public health or safety; promotion of cigarettes or any other tobacco products or consumption of intoxicant including alcohol and Electronic Nicotine Delivery System (ENDS) and like products that enable nicotine delivery except for the purpose & in the manner and to the extent, as may be approved under the Drugs and Cosmetics Act, 1940 and Rules made thereunder; threatens critical information infrastructure.

You will not attempt to or engage in any activity that may:

  • reverse engineer, decompile or otherwise extract the source code related to the Platform or any part thereof, unless it is expressly permitted by Us to You in writing or is required by the Applicable Law;
  • use any robot, spider, retrieval application, or other device to retrieve or index any portion of the Platform or content thereof;
  • collect information about Users for any illegal or unlawful purpose;
  • create any Account by automated means or under false or fraudulent pretences for using the Platform;
  • transmit any viruses, worms, defects, trojan horses, or any items of a destructive nature through the Platform;
  • use the Platform in any manner that could damage, disable, overburden, or impair, or undertake any action which is harmful or potentially harmful to, any of the servers, networks, computer systems or resources connected to any of the servers connected, directly or indirectly to the Platform, or interfere with any other Users’ use and enjoyment of the Platform;
  • carry out any denial of service (DoS, DDoS) or any other harmful attacks on the Platform or; disrupt or place unreasonable burdens or excessive loads on, or interfere with or attempt to make, or attempt any unauthorized access to the Platform or any part of the Platform or any User of the Platform;
  • forge headers or otherwise manipulate identifiers to disguise the origin of any content transmitted through the Platform;
  • obtain any materials or information through any means not intentionally made available, in the opinion of MPL, through the Platform;
  • impersonate another Person or impersonate, guide or host on behalf of, or falsely state or otherwise misrepresent Your affiliation with any Person or entity, including, but not limited to Our officials, employees, agents, partners, affiliates, dealers and franchisees;
  • circumvent or disable any digital rights management, usage rules, or other security features of the Platform; remove, alter, or obscure any proprietary notices (including copyright notices) on any portion of the Platform; and not use the Platform in a manner that threatens the integrity, performance, or availability of the Platform; and/or (xii) redistribute, sublicense, rent, publish, sell, assign, lease, market, transfer, or otherwise make the Platform or any component or content thereof, available to third parties without Our permission.

If We detect any activity from Your User Account that is fraudulent, suspected to be defrauding the Platform, in any manner, then You shall be debarred from engaging with the Platform.

We reserve the right to deactivate or delete Your Account and all related information on it and/or take any other appropriate action, at our sole and absolute discretion, in the event of any fraudulent, illegal or suspicious activities from Your Account on the Platform.

Intellectual Property

You agree and acknowledge that all rights, title, and interest, including intellectual property rights in and connected with Our Platform and service and any and all copies thereof (including but not limited to any derivative works, titles, computer code, themes, objects, characters, character names, stories, dialogs, catch phrases, locations, concepts, artwork, graphics, animation, sounds, musical compositions, audio-visual effects, text, screen displays, methods of operation, moral rights, “applets'' incorporated into the Game, and any related documentation) (the “IP”), are owned by Us or Our licensors. We do not provide You with any interest in the IP. Except as expressly authorized by Us in writing, You may not create works based on the IP or modify, distribute, or transmit it. If You do not abide by the requirements of this section, we shall own all right, title, and interest in any works created, adapted, distributed, or transmitted via the Platform or services, or, in the alternative, have an unlimited license thereto.

Termination

Your access to the Platform may be terminated if:

  • You voluntarily uninstall the Platform from Your device;
  • You knowingly or unknowingly cause direct or indirect breach, as ascertained by Us, of these Terms of Use or Privacy Policy as a whole or in part;
  • We are required to do so by law (for example, where the access to and/or provision of the Platform to You becomes unlawful).

We may have to terminate Your access to the Platform if:

  • We are required to do so by law (for example, where the access to and/or provision of the Platform to You becomes, unlawful);
  • The third-party Person, if any, with whom We offered the Platform to You has terminated the relationship with Us or ceased to offer the related services to Us or to You;
  • The provision of Platform to You, is no longer commercially viable or feasible for Us; or (iv) if You are a repeat infringer of these Terms.

We may also terminate this Agreement at our discretion with or without reason at any time, and with or without notice and may result in disabling Your access to the Platform and/or bar You from any future use of the Platform. However, certain obligations of Yours under these Terms shall continue to prevail even on such termination.

You may terminate this Agreement at any time by terminating Your access to the Platform. However, certain obligations of Yours under this Agreement shall continue to prevail even on such termination. When this Agreement comes to an end, all of the legal rights, obligations and liabilities that You and We have benefited from, been subject to (or which have accrued over time whilst the Agreement has been in force) or which are expressed to continue indefinitely, shall be unaffected by this cessation, and shall continue to apply to such rights, obligations and liabilities indefinitely.

Special terms for Beta Games

From time to time, We may provide games in “Beta”, or any other in-development release form such games hereinafter referred to as (“Beta Games”).

By playing a Beta Game, you agree and acknowledge that in addition to the remainder of our t&c’s:

  • The Playtest and all aspects of it are confidential. You will not record / livestream / upload any videos of the gameplay on social media, unless explicitly authorized by us in writing. You will not make any copies or screenshots of any aspect of it or disclose any details of it with any third party. If you encounter any issues, please reach out to Our support team.
  • You will not indulge in any activity that causes Our defamation or disparagement.
  • You are above 18+ years of age, are of sound mind & are not directly or indirectly employed by or engaged with any of our direct or indirect competitor firms. No joint registrations or multiple registrations are allowed.
  • We do not arrange / reimburse for any travel, accommodation, or other expenses incurred by you. We may offer rewards for participation in the Playtest solely, at our discretion.
  • Opinions expressed in the Playtest and game do not necessarily reflect the views of the Company. There may be graphic violence, explicit language, hatred, in the gameplay. User discretion is advised.
  • We may share Your personal information that You share with Us during the Playtest, with Our representatives, partner agencies, and third parties for the purpose of facilitating the Playtest, and associated activities, on a purely need basis and subject to confidentiality.
  • Any Beta Game is still in development, unfinished, and may have bugs, and that such Beta Game may not work as intended or at all.
  • Technical support may be offered by Us at Our sole discretion, however, We have no obligation to provide any support in connection with the Beta Game, nor any patches, updates, new releases, or new versions of the Beta Game.
  • We may discontinue the Beta Game at any time in Our sole discretion and may never make them generally available.
  • When playing the Beta Game, You may accumulate points, equipment, or other indicators. This data may be reset at any time during the testing process, and it may be reset when the particular Beta Game build, patch or update completes the testing phase.
  • We are not responsible to You or anyone else for any loss/damage due to Your participation in the Playtest. You are solely liable for breaching these terms.
  • In case of any dispute, Our decision will be final.
  • We will always own the game's intellectual property including any feedback you provide us with and we may use it in any manner including for commercial exploitation. However, for avoidance of doubt, providing feedback does not guarantee that we will implement the same or give you any credit for it.
  • Feedback: You may be asked to provide suggestions, comments, requests for noticeable bugs and other feedback with respect to the Beta Game (“Feedback”). You hereby grant Us a worldwide, exclusive, transferable, perpetual, irrevocable, royalty-free, fully paid-up right to:
    • make, have made, use, copy, modify, and create derivative works of the Feedback as part of any product, technology, service, specification or documentation;
    • publicly perform or display, import, broadcast, transmit, distribute, license, offer to sell and sell, rent, lease or lend copies of the Feedback (and derivative works thereof and improvements thereon); and
    • sublicense to third parties the foregoing rights, including the right to sublicense to further third parties.
  • Please be respectful towards your peer Playtest participants. We do not encourage any unruly or abusive behavior or illegal activities.

Safety precaution and responsible gaming

By using the Platform You understand and agree that:

  • You will be respectful towards Your peer users. We do not encourage any unruly or abusive behavior or illegal activities and You shall not indulge in the same directly or indirectly.
  • The Platform and its content may have graphic violence, explicit language, and hatred, which may be too intense for some viewers and User discretion is advised.
  • Opinions expressed in the Platform and its content do not necessarily reflect Our views and user discretion is advised.
  • Engaging with the Platform shall be at Your own risk and We shall not be liable to You or any other third party, now or hereinafter, for any death, injury, health or other complications resulting from Your use of the Platform.
  • We suggest that Users adopt a balanced approach while engaging with the Platform and safeguard themselves against any adverse effects. It is Your responsibility to control Your surroundings and movements at all times when engaging with the Platform and to ensure that You don’t injure Yourself, any other persons, damage any property etc.

Privacy, Information collection and Processing

Our privacy policy is available at https://underworldgangwars.com/privacy-policy.html sets out how We may use Your information and associated terms . By visiting the Platform and/or creating an Account on the Platform, You grant Us and Our group companies your irrevocable and informed consent to use your information as set out in these Terms of Use including the Privacy Policy for advertisements, promotions, offers, and any other sponsored content that We and Our group companies may display on the Platform or any other marketing channels, including digital channels, television, print and publication, without requiring any further consent from You and without being required to pay any compensation to You. You further grant Us an exclusive, transferable, sub-licensable, royalty-free and worldwide licence to host, use, distribute, modify, run, copy, publicly perform or display, translate and create derivative works from Your information. You understand and grant to Us, our subsidiaries, affiliates, successors and those acting with Our authority, with respect to Your information all copyrights and derivative rights in Your information and a non-exclusive, perpetual right to use, publish, re-publish or reproduce Your information by any means We see fit for the purposes stated above.

  • User account and password: The pre registration services or certain other services might be provided via a third party site by which you might access the Platform or sign up for access. You may be required to share your personal information with such third parties for the aforementioned purposes and we may have access to the same directly or indirectly. You may not impersonate a user or another person, try to find a password, other account information or other information from an individual, or collect or harvest email addresses or other info. You're responsible for maintaining the confidentiality of such data you share and are accountable for all activities which occur in connection with the same. If we receive any of Your personal information that is transmitted to Our internal servers, we will protect such information and have implemented commercially reasonable physical, managerial, operational and technical security measures to protect the loss, misuse and alteration and to preserve the security of the personal information in Our care.
  • Information we may collect:
    • Cookies: we use cookies and other similar technologies or electronic tools (e.g. web beacons, log files, scripts and eTags) (“Cookies”) to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the User’s individual interests using the identified computer, to enhance Your experience when using the site to improve the responsiveness of the sites for Our Users. Cookies may be registered on the User's electronic communications equipment to make the website and service use easier and to collect statistics such as relating to attendance and access. Cookies are small files which, when placed on Your device, enable us to provide certain features and functionality. You have the option to permit installation of such Cookies or subsequently disable them. Continuing to navigate on the Website after having been informed means that You accept the data collection.You may accept all cookies, or instruct the device or web browser to provide notice at the time of installation of cookies, or refuse to accept all cookies by adjusting the relevant cookie retention function in your device. However, in the event of your refusal to install cookies, UGW may be unable to operate as designed. Unless You voluntarily identify yourself (through registration, for example), We will have no way of knowing who You are, even if We assign a cookie to Your computer. The only personal information a cookie can contain is information You supply. A cookie cannot read data off Your hard drive. Our advertisers may also assign their own cookies to Your browser (if You click on their ads), a process that We do not control.
    • Our web servers automatically collect limited information about Your computer’s connection to the Internet, including Your IP address and Traffic Data, when You visit Our site. (Your IP address is a number that lets computers attached to the Internet know where to send You data — such as the web pages You view.) Your IP address does not identify You personally. We use this information to deliver Our web pages to You upon request, to tailor Our site to the interests of Our Users, to measure traffic within Our site and let advertisers know the geographic locations from where Our visitors come.
    • Data you provide us to use the services: If You communicate with Us in any manner including by e-mail, telephonic conversation, or letter, or the like, any information provided in such communication may be collected by Us. You understand that Our app may transmit Your personal information to Our internal servers. We have implemented commercially reasonable physical, managerial, operational and technical security measures to protect the loss, misuse and alteration and to preserve the security of the personal information in Our care. You understand, represent and accept that Your information or any related materials will not violate the rights of any third party rights or give rise to any claim that another party’s rights have been or will be violated as a result of Our use or publication of Your information. You understand and agree that You will be liable to Us for any damage or cost (including reasonable attorney fees) We may suffer arising out of Our use of Your information. You also understand that you will not be entitled to receive any royalties for the use of your information by or through Us.
  • By using the Platform, you irrevocably waive any claim against Us relating to the use of Your information and promise not to bring any such claim or action in the future. You also waive any right to inspect, modify, approve or disapprove the content, layout, representation, presentation or other aspect of Your information as recorded by Us during Your use of the Platform.

Force Majeure

We shall not be liable for any damages whatsoever arising out of Force Majeure Event or other similar circumstances, directly or indirectly to the Users as a result of using the services offered on the Platform. A Force Majeure Event is a real or potential labour disputes, governmental actions, war or threat of war, sabotage, civil unrest, demonstrations, fire, storm, flooding, explosion, earthquake, provisions or limitations of materials or resources, inability to obtain the relevant authorization, accident, and defect in electricity or telecommunication network or any other beyond beyond Our control that affects Our ability to offer the services and/or Our Platform, thereby hindering, delaying or complicating the maintenance of the Platform that shall entitle Us to suspend or limit the Platform until further notice.

Restriction of Liability

We make no claims, promises or guarantees about the accuracy, completeness, or adequacy of the contents available through the Website or App and expressly disclaims liability for errors and omissions in the contents available through the Website or App.

No warranty of any kind, implied, expressed or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given with respect to the contents available through the Website or App or its links to other internet resources as may be available to Your through the Website or App.

Reference in the Website or Application to any specific commercial products, processes, or services, or the use of any trade, firm or corporation name is for the information and convenience of the public, and does not constitute endorsement, recommendation, or favoring by Us.

Limitation of Liability; Indemnity

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE, OUR AFFILIATES AND SUBSIDIARIES, AND, AS APPLICABLE, THE LICENSORS, WILL NOT BE LIABLE IN ANY WAY FOR ANY: (i) LOSSES OR DAMAGES; (ii) LOST PROFITS OR REVENUE; (iii) LOST SAVINGS; (iv) LOSS OR EXPOSURE OF DATA; OR (v) ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, THE PLATFORM, THE DOCUMENTATION OR THE SERVICES, EVEN IN THE EVENT OF OUR FAULT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, INDEMNITY, BREACH OF CONTRACT, BREACH OF WARRANTY, OR OTHERWISE AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Except as set out elsewhere in these Terms we will not be liable to you or to any other person. Neither will We be responsible for any damage or loss caused to You where such loss or damage is not reasonably foreseeable to You and Us when You use the Platform or service, including where the loss or damage results from Our breach of these Terms of Use.

We do not accept any responsibility for:

  • any failure, any suspension and/or any termination of access to the Platform or service or any content in connection with or arising out of a force majeure event, and/or
  • any claims brought against you by a third party except as stated in these Terms of Use.

Inadequacy of damages

Without prejudice to any other rights or remedies that We may have, You acknowledge and agree that compensation by way of damages alone would not be an adequate remedy for any breach of these Terms of Use by You, since We would suffer irreparable losses if You breach these Terms. Accordingly, You agree that We shall be entitled to the remedies of an injunction, specific performance or any other equitable remedy, in addition to any other remedies available to it under the applicable law. For the avoidance of doubt, We shall be entitled to an injunction, specific performance or any other equitable remedy without bond, other security or proof of losses. You agree that You will defend, protect, indemnify and hold harmless Us, our partners, affiliates, contractors, licensors, officers, directors, employees, from any claims, lawsuits, damages, losses, liabilities and expenses (including reasonable legal and attorneys’ fees) arising directly or indirectly out of or in conjunction with Your acts or omissions including use, or misuse of the Platform or service and breach by You of these Terms.

Governing Law and Jurisdiction

These Terms shall be governed by the Indian laws. All claims, and disputes, relating to and arising out of these Terms shall be subject to exclusive jurisdiction of the courts at Bangalore, Karnataka. Any dispute between You and Us will be resolved by way of arbitration which will be conducted in Bangalore by a sole arbitrator appointed by Us.

Grievance Redressal

In case You have any grievance pertaining to (i) Platform, its content, peer User that you believe violates these Terms (ii) Your access to the Platform or (iii) any content which you believe is, prima facie, in the nature of any material which is obscene, defamatory towards the complainant or any person on whose behalf You are making the complaint, or is in the nature of impersonation in an electronic form, including artificially morphed images of such individual, please share the same with us by writing to legal@mayhem-studios.com In the grievance complaint, please include the following information:

  • Your name, contact number and email address;
  • Your relation to the subject matter of the complaint, i.e. complainant or person acting on behalf of an affected person;
  • The name and age of the person aggrieved or affected by the subject matter of the complaint, in case your are acting on behalf of such person and a statement, under penalty of perjury, that you are authorized to act on behalf of such person and to provide such person's personal information to us in relation to the complaint/grievance;
  • Description of the complaint or grievance with clear identification of the Account ID and content in relation to which such complaint or grievance is made;
  • A statement that You believe, in good faith, that the content violates these Terms

On receiving such a complaint, grievance or notice, We reserve the right to investigate and/or take such action as the We may deem appropriate. The timeline for the redressal would be in accordance with the statutory timelines mentioned under Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, as amended. We may reach out to You to seek further clarification or assistance with the investigation, or verify the statements made by You, and You acknowledge that Your timely assistance with the investigation would facilitate the redressal of the same.

The particulars of Our Grievance Redressal Officer are:

Email: legal@mayhem-studios.com

Office Hours: 11 am – 7 pm IST

Address: 1st, No. 59/ Sy. No. 79/4, Attic Space Legacy, Outer Ring Road, Bengaluru Urban 560103, Karnataka India.

The Grievance Officer identified above pursuant to the provisions of applicable laws including but not limited to the Information Technology Act, 2000 and rules therein and the Consumer Protection Act, 2019, and the Rules enacted under those laws.

We reserve the right to replace the Grievance Redressal Officer at Our sole discretion through publication of the name and title of such replacement on the Website, which replacement shall come into effect immediately upon publication.

Contact Us

If You have any questions or concerns, please do not hesitate to reach out to Us at legal@mayhem-studios.com

DISCLAIMER

Mayhem Studios is the owner of, and reserves all rights to the assets, content, services, information, and products and graphics in the website except any third party content.

Mayhem Studios refuses to acknowledge or represent about the accuracy or completeness or reliability or adequacy of the website's third party content. The Platform and its content, materials, information, services, and products in this website, including text, graphics, and links, are provided "AS IS" and without warranties of any kind, whether expressed or implied, to the fullest extent permissible pursuant to Applicable Laws, including but not limited to:

  • any implied warranty or merchantability, fitness for a particular purpose
  • the security and privacy of your Personal Information
  • that the contents of the Platform will be uninterrupted or error-free
  • that the Platform is fit for a particular purpose or use
  • that defects, if any on the Platform will be corrected

We are in no way responsible for any content of any linked site or any link contained in a link site. We disclaim all warranties, express and implied with regard to the merchantability and fitness for a particular purpose. We also do not guarantee that Users shall be able to use the website without any interruption which could be leading to loss in continuity.

Although, We shall make reasonable efforts to ensure that the website remains free of viruses or other harmful components, We do not represent or warrant the Platform or the server that make the site available to be free of such harmful components. Use of the services of the Platform is at User’s own risk and We shall not be responsible for any costs of servicing, repair or correction of User systems.

We do not encourage or host any content that may violate any provision of law. We do not endorse the Advertisements hosted on the Platform. Responding to advertisements or purchasing any products advertised on the Platform is at Your own risk.

We may stop provision of the Platform (or any part thereof), permanently or temporarily, to You or to Users generally or may modify or change the nature of the Platform and/or these Terms of Use at Our sole discretion, without any prior notice to You. Your use of the Platform following any such modification constitutes Your deemed acceptance to be bound by the Agreement (or as it may be modified).

You agree that You are responsible for all data charges You incur through use of the Platform.

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